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Moko Physiotherapy – Privacy Policy
Last updated: 10/12/2025

Moko Physiotherapy (“we”, “us”) is the data controller for all personal and health information we collect.

Contact: Moko Physiotherapy, Unit 3-4 Mickleover Retail Corner, Uttoxeter Road, Derby, DE3 0GQ

-Personal details (name, contact information, date of birth).
-Health and clinical information needed for assessment and treatment.
-Appointment, payment and insurance details.
-Website usage data (IP address, cookies, analytics).

We use your information to:
-Provide safe and effective healthcare.
-Maintain clinical records (required by HCPC/CSP and UK law).
-Manage appointments (including automated appointment confirmations and reminders), payments and communication.
-We may send optional surveys and questionnaires to help us improve our website and services.
-We only send marketing if you have given consent.

We process personal data under:
-Contract – to provide treatment.
-Legal obligation – to keep clinical records.
-Legitimate interests – running the clinic.
-We process health data under UK GDPR Article 9(2)(h) – provision of health care.

We only share information when necessary, including with:
-Clinicians involved in your care.
-Your GP or insurer (with consent unless safeguarding applies).
-Practice management tools (e.g., booking, payment, clinical software).
-We do not sell or lease your data.

 

-Adult clinical records: 8 years after last appointment.
-Children’s records: until age 25 (or 26 if treated at 17).
-Financial and administrative records: 7 years.

 

You have the right to:
-Access your data.
-Correct inaccurate information.
-Restrict or object to certain processing.
-Withdraw consent for marketing.
Please note: clinical records cannot be deleted while we have a legal duty to retain them.

Our website may use cookies and analytics to improve functionality. You can control cookies through your browser settings.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

For questions or data requests, contact:
katie@mokophysiotherapy.co.uk | 01332 501098 | Moko Physiotherapy

We may update this policy; the latest version will always appear on this page.

Book Appointment

Contact us at 01332 501098 or info@mokophysiotherapy.co.uk
Book now

Beth Protheroe

Pilates Instructor

Beth teaches Pilates at Moko Physiotherapy. She uses Pilates techniques within the class or 1:1, using techniques to improve physical and mental health, build resilience, strength and flexibility.  

Suzie Hemmings

Clinic Co-ordinator and Massage Therapist

Suzie works at Moko as a clinic co-ordinator on a Wednesday and Thursday AM, as well as a massage therapist on a Monday AM and Friday AM, specialising in deep tissue massage, pregnancy massage and post natal recovery with an interest in women’s health and well-being.

Whilst juggling her three children and running a business Suzie had grown to appreciate the importance of keeping her body healthy, strong and fit for both her physical and mental health. After gaining her Level 3 Diploma in massage Suzie went on to further train in pre and postnatal massage.

Out of the clinic you will usually find Suzie outdoors, either running (She completed the London Marathon in April 2024!), cycling, skiing, fitness bootcamps and the odd triathlon – she loves a challenge.

Laura Birbeck

Senior Physiotherapist
BSc (Hons) Physiotherapy
CSP No. 102525
HCPC No. PH113273

Laura works as a senior physiotherapist and Pilates Instructor at Moko Physiotherapy 3 days per week.

Specialisms:
 – Acute and chronic pain
– Lower limb and upper limb rehab
– Pilates rehab
– Back and neck pain
– Ligament injuries
– Neurological physiotherapy – stroke, Parkinson’s providing independently mobile and medically well.
– Sports and Therapeutic Massage (with a Physiotherapist)
– Aromatherapy Massage
– Hot Stone Massage
– Indian Head Massage

Laura graduated as a Physiotherapist from the University of Nottingham in 2017. Following this, her interest in health and wellbeing led her to also complete a Level 3 NVQ in Massage Therapy and Levels 1-3 of the APPI Pilates Matwork Series. Helping people take time to care for themselves and to build a happier life is one of Laura’s main goals in her work, whether it is supporting recovery from injury or promoting self-care and relaxation.

Outside of work, you will find Laura climbing (bouldering), spending time with friends and family, as well as the odd visit to Hotel Chocolat!!

Leave Us A Review

We’re so sorry to hear that you aren’t happy with our service. Your feedback is really important to us and we do all we can to make sure we are constantly improving. Please leave your feedback for us below and we’ll get back to you to see what we can do to resolve any issues you may have.

Leave Us A Review

We’re so sorry to hear that you aren’t happy with our service. Your feedback is really important to us and we do all we can to make sure we are constantly improving. Please leave your feedback for us below and we’ll get back to you to see what we can do to resolve any issues you may have.

Leave Us A Review

We’re so sorry to hear that you aren’t happy with our service. Your feedback is really important to us and we do all we can to make sure we are constantly improving. Please leave your feedback for us below and we’ll get back to you to see what we can do to resolve any issues you may have.

Mike Noble

Nutritionist

Mike supports Moko Physiotherapy and our clients with Specialist Nutrition Advice. He offers 1:1 support, nutritional plans and educational talks at Moko Physiotherapy.

Starting out as a personal trainer in 2015, Mike’s career has always been geared towards connecting with people and helping them understand how they can better their health. He studied nutrition in 2019 and from there his mission was clear: to empower people to live their best lives through the power of food and fitness.

Since then, he’s been amazed at the difference a natural approach to food and lifestyle can make, helping people increase their energy, cure their skin condition and even fall pregnant.

Mike works with clients struggling with conditions from PCOS and menopause to chronic stress or IBD, who feel they have tried everything, but achieved nothing. Whatever it is you’re struggling with, Mike can work with you to help you get the results you need, all through simple lifestyle changes.

Mike is happy to see you for nutritional support in house at Moko Physiotherapy, online or also offers personal training from his private 1:1 studio in Chester Green.

How does the process work?

1) Discovery call:

You’ll start with an initial chat to find out where you’re at currently, what you want to achieve and how Mike can support you.

Step 2) Send out health questionnaire

When you decide to go ahead, you’ll receive an in depth health questionnaire to find out everything Mike needs to know.

Step 3) Create your personalised plan

Once Mike has a full picture of your health and current situation, he’ll start working on your personalised wellness plan.

What’s included in the personalised wellness plan?

– Summary of your current health/ condition
– Written justifications for all foods & supplements included in your plan
– Full 7 day meal plan
– Recipes
– Shopping lists
– Nutritional information (kcals/fats/protein/ vitamins & minerals)
– Supplement recommendations

Step 4) Get Started

You’ll start the first few weeks of your wellness plan, before a 1:1 catch up again to see how you’re getting on.

At this point, Mike will make some changes and then catch up again in another few weeks. By the third session, we’d expect to be seeing some positive changes.

Pricing structure:

Initial consultation + Personalised Plan
2x follow up appointments
1x Bonus PT session @ Milife Studio
Price: ÂŖ185

Additional Follow up appointments
Price: ÂŖ55

For further enquiries, speak with our Moko Physiotherapy reception team and they’ll put you in touch with Mike.Â